Effective: May 25, 2018

Welcome to our privacy policy!

1. What is a privacy policy?

A. Our privacy policy helps you understand what we do with your information.

We collect personal information from you as you use AbsoluteIncorporated. Our privacy policy does NOT apply to information collected on you by someone else. In those cases, you should consult that person’s privacy policy.

About mobile apps: We do not provide a mobile app. We are not affiliated with any mobile apps and do not know how they handle your personal information. Please read each mobile app’s privacy policies before using it.

B. Our privacy policy is part of an agreement between you and us.

Our privacy policy and our Terms of Service apply to you, our "users", as part of a contract that allows you to browse our website and otherwise interact with our websites.

C. Our privacy policy can change from time to time.

When we make big changes to our privacy policy, we’ll update the date at the top of this page and, if we have your email address, we’ll email you about the changes. Your use of our services after we post an updated privacy policy means that you accept and agree to the changes, so please check this page occasionally to make sure that you are up to date.


2. What is personal information?

In basic terms, "personal information" means information that can directly or indirectly identify you, such as your name, contact information, and in some cases, information about your behavior.
“Personal information” does NOT include information that we have made anonymous so that it can no longer be used to identify you. We collect anonymized data from our users for internal statistical purposes and for providing our services. We may pass on this anonymous grouped data to third parties, but it will not be associated with your identity.


3. What kind of personal information are you collecting on me?

We collect information from you in two ways:

    1. you give it to us directly;
    2. we get it automatically as you use our websites;

We only collect as much information about you as is reasonably necessary for us to provide you our services. The table below is a basic summary of what happens to your information.

What information do we collect? When do we collect it? How do we collect it? Why do we collect it?
Your email address When you submit an inquiry You give it to us directly To verify that your account is legitimate and to notify you of important announcements.
Your technical data


-IP address and your location, to the extent it can be identified from your IP address

-web browser information

-make and model of your mobile device

-operating system being used

When you access our websites We get it automatically as you use this website To secure our websites and its users

To remember your user preferences and to evaluate what technical needs we could better meet for our users

Your behavior on our websites


-activity on our website

When you access our website

See How are you tracking me? for more information

We get it automatically as you use this website To provide and improve our user experience
Your name, feedback, and/or contact information When you contact anyone at the website. You give it to us directly To provide and improve our customer service

4. I’m a user covered by the EU’s General Data Protection Regulation (“GDPR”).

A. What rights do I have under the GDPR?

You have rights regarding your personal information, including the right to:

  • access your information
  • change or correct your information
  • erase your information
  • restrict our use of your personal information under certain circumstances
  • obtain your personal information in portable form
  • object to our use of your personal information under certain circumstances
  • not be subject to profiling that has legal effects on you

B. What is your lawful basis for using my personal information?

There are a couple of reasons we believe we are allowed to collect, use, and store your personal information under the GDPR.

With your consent. When you directly give us personal information for a certain purpose or otherwise express your consent, we can use that personal information for that certain purpose. If you consent for us to do so, we may use your personal information to, for example:

  • send you our marketing emails;

You can withdraw your consent at any time. Please contact us if you would like to revoke your prior consent to any of these uses.

For our legitimate interests. However, we do not always need your express consent to use your information. We can use your personal information as needed for our legitimate interests, so long as those interests do not conflict with your fundamental privacy rights and freedoms. These legitimate interests include:

  • improving the presentation, operation, and experience of our services;
  • evaluating and updating our technical infrastructure; and
  • monitoring and improving the information security of our websites.

By contract. A contract also creates a basis for using your information. By accepting our Terms of Service, a contract is formed between us and you so that we may provide you our services. We can use your personal information as needed to provide our services to you under that contract.

Law, protection, or the public good. We can also use your personal information to comply with our legal obligations, protect the vital interests of our visitors, and as needed for the public good. This may include using your personal information to prevent and handle potential fraud, security breaches or other prohibited activities.


5. How long do you store my information?

We will store your personal information as long as needed in the interest of system security, fraud protection, or other legitimate interests.


6. Will you use my personal information to contact me?

As needed, we will contact you by email about use of our services. As permitted by law, we may email you to advertise other products or services available from us, or to request that you complete a survey about your use of our services. You may opt out of these communications by clicking the "unsubscribe" link within an email or by contacting us here.

We will not pass on your personal information to others that want to market to you without your consent.


7. How are you tracking me? Can I stop it?

A. We can see some of what you do in our websites.

We use tracking technology (like "cookies") to track some of what you do while using our websites. Cookies are files sent to your browser from a website or app and stored on your device. We assign a different cookie to each device that accesses our websites. That way, we can provide you with a personalized experience based on your behavior on our websites. A cookie can, among other things, identify you electronically and store your user preferences.

B. You have choices about how you are tracked.

You are always free to block, delete, or disable tracking technologies if your browser, application, or device so permits. However, if you do so, you may not be able to take advantage of certain site features. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings. However, we may still keep and use your personal information as explained in this privacy policy.

C. We are not set up to respond to "Do Not Track" signals.

You can also set your browser to refuse cookies by sending out a "Do Not Track" signal when you go to a website. However, since there is no standard for how websites should respond to “Do Not Track” signals, we do not support them and sending one won’t change anything we do.


8. Who else do you share my personal information with?

Our partners

Our "partners" are the organizations and people that we work with to better provide our services. As needed, we may send your information to our partners to help us communicate with you, provide customer support, or process your payments to us. Your information may be stored on our partners’ servers inside or outside of the U.S.

Our email processor

We provide your contact information to MailChimp in order to send you messages in several contexts, including to send important site notices, as well as notification and mailing lists you opt into. See MailChimp's privacy policy (available at https://mailchimp.com/legal/privacy/) for how they handle your personal information.

Our analytics

We may use third-party web analytics services, including Google Analytics, to collect and analyze the information discussed above, and to engage in auditing, research or reporting. The information (including your IP address) collected by various analytics technologies described above will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services, including by noting the third-party website from which you arrive, analyzing usage trends, assisting with fraud prevention, and providing certain features to you. You can find more about Google's privacy policy here: https://www.google.com/intl/en/policies/privacy/. To opt out of Google Analytics, see https://tools.google.com/dlpage/gaoptout.

When we need to for legal or security reasons

We may have to share your information with the police, the government, a court, or another person as required by law. Similarly, as allowed by applicable law, we may share your information with third parties as needed to:

  • prevent or take action if we suspect someone is:
    • breaking the law,
    • committing fraud,
    • threatening to harm someone.
  • protect the rights, property, or safety of ourselves, our users, or a child;
  • protect the safety and security of our website; or
  • enable us to take reasonable precautions against liability.

To a new owner of our company

If our business is sold, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other transaction or proceeding, your personal information may be shared with the acquiring company and their representatives. If so, we will post a notice on this page and the Terms of Service.

With your permission

AbsoluteIncorporated will always ask for your permission before sharing your information with third parties for purposes other than those described in our privacy policy.


9. Does my personal information leave my home country?

AbsoluteIncorporated is located in the U.S. and Romania. If you are outside of the U.S. or Romania, we will transfer your personal information into the U.S. or Romania.


10. Can I see what information you have on me?

Yes. You may review your personal information maintained by us. We can provide you with exported files of your information—just ask us.

As required by your applicable state, national, or international law, you may also have the right require us to change or delete your personal information, and/or refuse to permit us from further collecting or using your information.


11. How do I change or delete my information?

Please contact us and we will attempt to make the required changes. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections. It’s important to remember that if you delete or limit the use of your information, our services may not function properly.


12. I am a California resident. Do I have any special rights?

Yes. California Civil Code Section § 1798.83, as it may from time to time be amended or superseded, permits California residents to request certain information regarding our disclosure of their information to third parties for their direct marketing purposes. To make such a request, please contact us.


13. I am a Canadian resident. Do I have any special rights?

Yes. Canadian residents have certain rights under Canadian law with respect to their personal data, including the right to request access to, correct, amend, delete, or limit the use of their personal data. Canadian residents also have the right to withdraw their consent to certain of our online tracking programs.

In accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), we are responsible for the information of Canadian residents if we transfer it to a third party. Before we send a Canadian resident's information to a third party, that party must agree to handle the information only as we direct them to and to protect the information as least as well as we do.
To exercise any of these rights, please contact us.


14. Who can I contact with questions?

If you have any questions about your information or our privacy policy, or if you would like to make a complaint about how AbsoluteIncorporated processes your information, please contact us by using the details below:

Data Controller:
Absolute IT Solutions, SRL
St. Portului No. 7
Romania, GL 800032


Data Protection Officer:
Absolute IT Solutions, SRL
St. Portului No. 7
Romania, GL 800032


If you are located within the European Economic Area, you may also contact a supervisory authority in your home country to report violations of the GDPR.

Check out some info on the EU data protection regulation.